Last modified 01-01-2025
Welcome to Lume Creations. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.
- Introduction
These Terms and Conditions govern your use of Lume Creations’ website and your purchase of products from us. By using the Website, you agree to comply with and be bound by these terms. If you do not agree with any part of this Agreement, you should not use our Website or purchase products from us.
- Products and Pricing
* All products offered by Lume Creations are handcrafted luxury marble coffee tables. Due to the nature of handcrafted work, each table may have unique variations in color, texture, and finish.
* Prices are displayed in Canadian Currency and are subject to change at any time without notice. Any price changes will be updated on the Website.
* Taxes, shipping, and handling fees are additional and will be specified during checkout.
- Ordering and Payment
* You agree to provide accurate, current, and complete information when placing an order with us.
* Payment must be made in full at the time of purchase. We accept various payment methods including [list accepted payment methods, e.g., credit cards, PayPal, etc.].
* Lume Creations reserves the right to cancel any order at our discretion, including if there is an error in the product pricing, availability, or your payment details.
- Shipping and Delivery
* Lume Creations offers shipping to world wide
* Shipping times may vary depending on the delivery address and availability of the product. We aim to dispatch your order within 3-4business days, but delivery times may be longer due to factors outside of our control.
* Shipping costs will be calculated at checkout. You are responsible for providing accurate shipping information. If the shipment is returned due to incorrect or incomplete address details, you may be responsible for the return shipping fee and any additional charges.
* Lume Creations is not responsible for any delays caused by customs, weather conditions, or any other unforeseen circumstances.
- Returns and Refunds
* As our products are handmade and crafted from natural materials, each item is unique. We accept returns only for damaged or defective products. If your product arrives damaged, please contact us within 24hours of receiving your order with photographs of the damage.
* Returns must be initiated within 30days of receiving the item, and the item must be in its original condition and packaging. You will be responsible for return shipping costs unless the return is due to our error.
* Refunds for eligible returns will be processed to your original payment method. Refunds may take [insert number] days to appear in your account depending on your bank’s policies.
- Warranty and Liability
* Lume Creations offers a limited warranty against manufacturing defects for 3 months from the date of purchase. This warranty does not cover damage caused by misuse, accidents, or improper care.
* Our liability is limited to the purchase price of the product, and we are not liable for any indirect, incidental, or consequential damages arising from the use of our products.
- Intellectual Property
* All content on the Website, including but not limited to text, images, logos, and product designs, is owned by or licensed to Lume Creations and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Website without our express written consent.
- Privacy and Data Protection
* We respect your privacy. For details about how we collect, use, and protect your personal data, please refer to our Privacy Policy
- Limitation of Use
* You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, or impair the operation of the Website.
* You also agree not to use the Website to transmit any harmful code, such as viruses, malware, or spyware.
- Amendments
* Lume Creations reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Last updated” date. By continuing to use the Website after such updates, you agree to the revised terms.
- Governing Law
* These Terms and Conditions are governed by the laws of justice of British Columbia without regard to its conflict of law principles. Any disputes arising from these terms will be resolved in the competent courts of British Columbia (Surrey)
- Contact Us
If you have any questions or concerns about these Terms and Conditions or your purchase, please contact us at:
Lume Creations [email protected]